Banks and financial institutions can use text messaging (SMS) to communicate with customers and staff. All our applications and Mobile solutions platform can help your company enhance communication between employees, partners, suppliers and even customers.
Here are some specific suggestions for how SMS text messaging can improve customer service for banks and financial institutions.
SMS APPLICABILITY TO SECURITY SECTORS
- Bank fraud prevention and alerts
- Bank transaction receipts
- Account balances and statements
- Overlimit and low balance alerts
- Credit application status and approval
- Bank collection notices
- Bill reminders and payment due alerts
- Insurance policy renewal reminders
- Stock market information
- Trading confirmations
- Website and system monitoring (using IP) alerts
- Automation of technical support and call center with confirmed responses
- SMS application plans media campaigns through SMS Marketing
- SMS alerts related to banking
- OTP via SMS for validation of access to banking systems
- txtNation Gateway, Connect to our API to embed into your existing software, or
- mFUSION, Pre-built suite of SMS service software and applications.