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Canada - Shared Short Code Requirements and Restrictions

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Regulators

The same applies to both shared codes and dedicated codes, see forum entry Canada - Premium SMS Regulations for more information.

 

 

Carriers

On our shared codes in Canada the following carriers are available:

 

Premium Carriers

 
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Standard Rate Carriers

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Approval Process 

To run services other than Micropayments or Alerts and Subscriptions on our shared Canadian shared codes there is a carrier approval process for you to complete before you can go live. If you wish to run a PIN opt-in service, this will also require approval. This involves presenting your service to the carriers so they can evaluate and approve it. It is the same approval process as documented on Canada - Premium SMS Regulations.

We have an existing Micropayment approval for our JunglePay service, which when using our consumer facing interfaces, you can bill up to $10 per transaction (billled via 4 x $2.50 messages) without having to seek carrier approval. To use our mFUSION Alerts and Subscriptions module without carrier approval, we provide a template that you should use for your promotions. 

Also, without carrier approval, but with approval from txtNation you can also build your own micropayment service and Alerts and Subscriptions service using txtNation, however strict message flow and promotion requirements apply. 

As part of the application process for you will need to complete a txtNation Customer Care Form (CCF).

 

 

Promotion Guidelines 

The same applies to both shared codes and dedicated codes, see forum entry Canada - Premium SMS Regulations for more information regarding Promotional Guidelines.

When operating a Micropayments service in Canada on our shared lines you must use the Junglepay  branding logo, as follows: 

download.jpeg

 

 

Message Flow Requirements

The same applies to both shared codes and dedicated codes, see forum entry Canada - Premium SMS Regulations for more information regarding Message Flow Requirements. We do not have specific message flow approvals on our Canadian lines that you must adhere to. Providing you are adhering to the regulations set by the regulator, that is all that is required.

 

 

Billing Types

On our shared codes in Canada we only operate MT billing. See forum entry "What are the SMS billing types available?" for more information on this billing type.

 

 

Service Types 

The same applies to both shared codes and dedicated codes, see forum entry Canada - Premium SMS Regulations for more information regarding Service Types, however on our shared codes in Canada, we can offer Micropayments, because we have a strict service type approval that needs to be adhered to. 

 

 

Tariffs 

On our shared lines, for subscription services on you can bill users up to $5.00 per week per short code, and for transactional services you can bill up to $10.00 via multiples of $2.50. 

You can apply for other tariffs on a dedicated code. 

 

$2.50 Transactional Service

MO: {YOUR KEYWORD}

$2.50 MT: txtNation. Thanks for your purchase! Your PIN code is: HA928S. Cost $2.50. Help @ 480-477-7664 or via: http://sd.txtnation.com.

***************

$5.00 Transactional Service

Only a multiple of 2 messages will be sent for a single purchase.

MO: {YOUR KEYWORD}
$2.50 MT: txtNation. 1/2 Thanks for your purchase! $2.50 of $5.00 Your PIN will arrive in your next message. Help @ 480-477-7664. 
$2.50 MT: txtNation. 2/2 Your PIN code is: HA928S. $2.50 of $5.00. Help @ 480-477-7664 or via: http://sd.txtnation.com.

***************

$7.50 Transactional Service

Only a multiple of 3 messages will be sent for a single purchase. 

MO: {YOUR KEYWORD} 

$2.50 MT: txtNation. 1/3 Thanks for your purchase! $2.50 of $7.50. Your PIN will arrive in your last message. Help @ 480-477-7664. 
$2.50 MT: txtNation. 2/3 Thanks. That makes it $5.00 of $7.50. Help @ 480-477-7664 or via: http://sd.txtnation.com
$2.50 MT: txtNation. 3/3 Your PIN code is: HA928S. $7.50 of $7.50. Help @ 480-477-7664 or via: http://sd.txtnation.com.

*************** 

$10.00 Transactional Service

Only a multiple of 4 messages will be sent for a single purchase.

MO: {YOUR KEYWORD}
$2.50 MT: txtNation. 1/4 Thanks for your purchase! $2.50 of $10.00 Your PIN will arrive in your last message. Help @ 480-477-7664. 
$2.50 MT: txtNation. 2/4 Thanks. That makes it $5.00 of $10.00. Help @ 480-477-7664 or via: http://sd.txtnation.com
$2.50 MT: txtNation. 3/4 Thanks. That makes it $7.50 of $10.00. Help @ 480-477-7664 or via: http://sd.txtnation.com
$2.50 MT: txtNation. 4/4 Your PIN code is: HA928S. $10.00 of $10.00. 
Help @ 480-477-7664 or via: http://sd.txtnation.com.

*************** 

$2.50 Per Week MICROPAYMENT Subscription Service 

MO: {YOUR KEYWORD}

STD RATE MT: "Welcome! Thanks for using [Name of service]. Reply 'Y' to receive. Cost $2.50/week. For info, text HELP, or STOP to end. 

MO: Y

2.5CAD MT: txtNation. Thanks for joining the service! This is a subscription service. $2.50$/week for into text HELP to quit text STOP.
MT: Reminder. You are subscribed to access service. This is a subscription service costing $2.50/week. Need Help? Text Help. To end, text STOP.
 

$2.50 MT: {NAME OF SERVICE}. Thanks your pincode is {PINCODE}. This is a subscription service. $2.50$/week for info text HELP to quit text STOP.

 

1 WEEK LATER $2.50 or $5.00 MT: {NAME OF SERVICE}. Thanks your pincode is {PINCODE}. This is a subscription service. $X.XX$/week for info text HELP to quit text STOP.

 

STD RATE MONTHLY MT: Reminder. You are subscribed to access service. This is a subscription service costing $X.XX/week. Need Help? Text Help. To end, text STOP.

 

 

*************** 

 

$5.00 Per Week MICROPAYMENT Subscription Service 

MO: {YOUR KEYWORD}

STD RATE MT: "Welcome! Thanks for using [Name of service]. Reply 'Y' to receive. Cost $5.00 per week. For info, text HELP, or STOP to end. 

MO: Y

2.5CAD MT: txtNation. Thanks for joining the service! This is a subscription service. $2.50$/week for into text HELP to quit text STOP.
MT: Reminder. You are subscribed to access service. This is a subscription service costing $2.50/week. Need Help? Text Help. To end, text STOP.
 

$2.50 MT: 1 of 2. {NAME OF SERVICE}. This is a subscription service. $2.50 of $5.00/week. For info text HELP to quit text STOP.

$2.50 MT: 2 of 2. {NAME OF SERVICE}. Your PINCODE is {PINCODE} $5.00 of $5.00/week. For info text HELP to quit text STOP.

 

1 WEEK LATER $2.50 MT: 1 of 2. You are subscribed to {NAME OF SERVICE}. This is a subscription service. $2.50 of $5.00/week. For info text HELP to quit text STOP.

1 WEEK LATER $2.50 MT: 2 of 2. {NAME OF SERVICE}. Your PINCODE is {PINCODE}. $5.00 of $5.00/week. For info text HELP to quit text STOP.

 

STD RATE MONTHLY MT: Reminder. You are subscribed to access service. This is a subscription service costing $5.00/week. Need Help? Text Help. To end, text STOP.

 *************** 

 

 

Shortcode and Keyword Structure

We have 2 premium shortcodes in Canada that we can offer you, they are golden numbers in the 6XXXX and 9XXXX series range, available for release when signed up. We also have a 3XXXX solely for standard rate messaging in Canada. 

 

 

Opt-in  

For information regarding Opt-in Requirements please see Canada - Premium SMS Regulations for more details

On our shared codes the following is allowed:

- Standard rate subscription programs require a single opt-in (SMS-O). 

- Transactional services require a single opt-in (SMS-O). PIN opt-in (WO-PIN) or Web Opt-in Requiring a reply (WO-RAR), is available on our shared codes, however there would be a formal carrier approval process required for you to operate this type of opt-in.  

- Premium rate subscriptions require a double-opt in (DO) and can not use PIN opt-in, however Web opt-in requiring a reply (WO-RAR) is allowed, however there is a formal carrier approval process to complete before you can operate this type of opt-in. 

 

 

Dedicated Codes 

Dedicated codes are available with a 2 - 3 week lead time depending on carrier availability, the carriers approve based on the price point and service type. You can read more about Short Code Coverage, SMS Billing Services and Mobile Payments in Canada via the txtNation Gateway.

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