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Chile - Shared Short Code Requirements and Restrictions


The regulations in Chile caters and covers all of the Mobile Payment types, that include Premium SMS BillingStandard Rate ServicesShort Codes, WAP Billing and Operator Billing. We do not currently supply dedicated codes in Chile at the time of writing.




The technical regulator of communications in Chile is the Ministry of Transportation and Telecommunications, through the Undersecretariat of Telecommunications (Subtel).


Chile's telecoms regulator Subtel, which operates under the country's transport and telecommunications ministry MTT, has the mission to co-ordinate, promote, boost and develop the telecoms sector in Chile. It is tasked with proposing national policies on telecommunications issues, directing and supervising policy implementation, and monitoring public and private companies. It also enforces telecoms legislation, rules and regulations.






claro_logo.jpg Claro - Network name in txtNations system: CLARO-CL


Claro is the largest mobile phone network in the Americas. It is part of the Mexican telecom group América Móvil which is one of the four largest mobile phone network operators in the world, with more than 200 million customers. It serves clients in Argentina, Brazil, Chile, theDominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Jamaica, Nicaragua, Panama, Paraguay, Peru, Puerto Rico and Uruguay. Claro may mean bright, clear or of course, in both Portuguese and Spanish. The brand was launched in Chile on August 6, 2006, after the acquisition of Smartcom PCS. Claro Chile have services GSM/GPRS/EDGE in 850/1900 MHz, and since December 2007 has 3G UMTS/HSDPA service in the 850 MHz band.


logo_entel_new.png Entel - Network name in txtNations system: ENTEL-CL


Entel (IPSA: ENTEL) (Acronym for Empresa Nacional de TELecomunicaciones) is a Chilean telecommunications company and Telefónica CTC's fiercest competitor. To foreigners, Entel is best known for the 127 meter high Torre Entel (Entel Tower) that rises high above central Santiago and constitutes one of the city's main landmarks. Started in 1964 for the need seen by the Chilean government at the time to have a company offering long distance, improve telecommunications quality within the country and build a network trunk to replace the old infrastructure badly damaged by an earthquake. Coincident with this mission, Entel installed microwave networks in almost the entire national territory and built in 1968 a satellite station in Longovilo 100 miles south west of Santiago, the first in Latin America.


movistar_logo.jpg Movistar - Network name in txtNations system: MOVISTAR-CL


Movistar is a major Spanish mobile phone operator owned by Telefónica Móviles. It operates in Spain and in many Latin American countries. It is the largest carrier in Spain with 22 million customers (cellphone services only) and 41.58% of market share. Its principal competitor in Latin America is America Movil. It offers GSM 900/1800 MHz (2G), UMTS 850 & 1900 MHz (3G) and HSDPA (3.5G) services. The Movistar name has been in use in Spain since the launch of GSM services in 1995. The name became effective worldwide on April 5, 2005 after Telefónica Móviles purchased the BellSouth mobile operations branch in South America.






Market Statistics



Chile’s telecom sector is one of the most developed in Latin America, with a state-of-the-art infrastructure and regulatory system. In July 2010, Chile became the first country in the world to pass a Network Neutrality Law aimed at ensuring free and equal access to the internet. Number portability, approved in August 2010, is scheduled for launch in late 2011 – mobile number portability first, then fixed number portability. Competition, investment, and innovation have been key factors in the development of the country’s telecommunications. Chile’s market-oriented economy and its openness to international investment have made it a popular target with foreign investors. With solid GDP growth and strong domestic demand predicted for 2011, telecom revenues are expected to continue posting double-digit growth rates. The fastest growing services will be fixed and mobile broadband. Smartphones sales are likely to escalate, driven by lower prices and intensive use of social networks.




Area: Total: 756,102 sq km Land: 743,812 sq km Water: 12,290 sq km
Cities: SANTIAGO (capital) 5.883 million; Valparaiso 865,000 (2009)
Terrain: low coastal mountains; fertile central valley; rugged Andes in east
Climate: temperate; desert in north; Mediterranean in central region; cool and damp in south


Nationality: Noun: Chilean(s) Adjective: Chilean
Population: 16,888,760 (July 2011 est.)
Annual population growth rate: 0.836% (2011 est.)
Language: Spanish (official), Mapudungun, German, English
Flag: chile_flag-t.gif


Type: Republic
Independence: 18 September 1810 (from Spain)
Constitution: 11 September 1980, effective 11 March 1981; amended several times
Branches: chief of state and head of government: President Sebastian PINERA Echenique; cabinet: Cabinet appointed by the president
Political parties: Broad Social Movement; Clean Chile Vote Happy; Coalition for Change; Coalition of Parties for Democracy; Partido Ecologista del Sur; Together We Can Do More
Suffrage: Universal at 18. 

Nominal GDP: $257.9 billion (2010 est.)
GDP per capita: $15,400 (2010 est.)
Annual GDP growth rate: 5.3% (2010 est.)
Natural resources: copper, timber, iron ore, nitrates, precious metals, molybdenum, hydropower
Agriculture: grapes, apples, pears, onions, wheat, corn, oats, peaches, garlic, asparagus, beans; beef, poultry, wool; fish; timber
Industry: copper, lithium, other minerals, foodstuffs, fish processing, iron and steel, wood and wood products, transport equipment, cement, textiles
Trade: Export - China 23.8%, Japan 10.2%, US 10%, Brazil 6%, South Korea 5.9% (2010) Import - US 17%, China 13.6%, Argentina 8.5%, Brazil 7.9%, South Korea 5.8%, Japan 5%, Germany 4% (2010)




Market Growth


General region↓ Total number of Internet users (thousands)↓ Internet Users per 100 inhab.↓ Total population (thousands)↓ GDP per capita↓ GDP total (thousands)↓ Mobile subscibers per 100 inhab.↓ Total number of mobile subscribers (thousands)↓  


South America 7387 34.0 16,970 7,643,520 131,392,000,000 96.9 19300  


[source] [source] [source] [source] [source] [source] [source] [source]  




The peso is the currency of Chile. The symbol used locally for it is $. The ISO 4217 code for the present peso is CLP. It is subdivided into 100 centavos

1000 CLP in £GBP

1000 CLP in $USD

1000 CLP in €EUR



Approval Process

As part of the application process for a short code, you will need to complete a txtNation Customer Care Form (CCF). It takes on average 3 days to receive service approval form feedback and roughly 4 days to get live once your CCF has been evaluated.



Promotional Guidelines

There are currently no set regulations in place at the time of writing in Chile, however your service will be evaluated to ensure what you are offering is value for money, honest and fair. 

Pricing must be displayed in the format of "Precio del mensaje: Movistar y Claro: 900 CLP (iva incluido), ETEL 700 CLP (iva incluido)."


Messages Flow Requirements

There are currently no set regulations in place at the time of writing in Chile, however your service will be evaluated to ensure what you are offering is value for money, honest and fair. 



Service Types

Subscription services, Adult Services and Gambling are not available at the time of writing. Content, Micropayment, Voting, Competitions, Info Messages and Chat services are available, in addition your service will be evaluated to ensure what you are offering is value for money, honest and fair. 



Billing Types

We operate on One-in One-out (IO), Mobile Originated (MO) billed shared lines in Chile. See forum entry "What are the SMS billing types available?" for more information on these billing types.



Available Tariffs

The current available tariffs in Chile can be as follows:

420.00 CLP, 630.00 CLP, 900.00 CLP

For a more up to date list of tariffs please ask your Account Manager for a Chile Premium SMS Rate Card.



Opt-in Process

- Premium rate transaction services require a single opt-in (SMS-O).

- Standard rate transaction services require a single opt-in (SMS-O).

- PIN opt-in is not available (WO-PIN).

- Web opt-in requiring an MO response (WO-RAR).



Shortcodes and Keywords

On our shared codes in Chile, we operate on a 4 digit shortcode for each carrier. Adult shortcodes are not available.



Frequency and Amounts

The only restriction in Chile is that only 60 SMS will be sent per mobile number per month. Your CCF will be evaluated to ensure your service is delivering value for money and is honest and fair.




The current Chile rate of tax is available via Wikipedia. The out-payments on our rate cards are exclusive of VAT, so if you are VAT registered you can claim a higher outpayment than is shown.



Dedicated Codes 

Dedicated codes are not available in Chile. You can read more about Short Code Coverage, SMS Billing Services and Mobile Payments in Chile via the txtNation Gateway.



Chile has the following Mobile Payment options available, all of which fall under these regulations:

  • Premium SMS (P-SMS) including Short Code services



Additional options for Mobile Payments and Messaging in Chile include:

  • HLR Lookup
  • Bulk SMS


Note: This page is updated as frequently as possible when we are informed from the regulators or mobile operators in Chile of a change or update in regulations. There may be a latest version of Premium SMS, Mobile Payments or Short Code Regulations in Chile. Please contact your account manager for more information.

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