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Finland - Direct Carrier Billing (Direct-to-bill) Regulations - Single Click, Mobile Internet Billing, Charger Billing, Mobiilimaksu

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Do txtNation provide Direct Carrier Billing in the Finnish Market?

Yes. txtNation provide Direct Operator Payments across several mobile networks in Finland; Elisa, Sonera and DNA.

  • Mobile Internet Billing (Direct Billing) is available on Elisa, which includes Header Enrichment (MSISDN). This Direct Operator Billing works for Elisa and Saunalahti subscriptions and for both postpaid and prepaid customers.
  • MSISDN Forwarding (Header Enrichment) is available on Sonera.
  • MSISDN Forwarding (Header Enrichment) is available on DNA - optional flow for this network is Web Opt In (WOI) using OTP.

 

Mobiilimaksu is the brand name that all operators use when talking about IP Payments in Finland.

The usage flows and branding guidelines of Mobiilimaksu and other similar stuff are agreed within Teleforum.

http://www.teleforum-ry.fi/uncategorized/mobiilimaksun-logo-kayttoon-viimeistaan-30-4/

 

You can find the latest instructions for using mobiilimaksu at http://www.mapel.fi/set_of_norms_in_english/  and the brand guidelines at

25§                              Mobiilimaksu ("Mobilepayment")

http://mobiilimaksuinfo.fi/mobiilimaksu-logo.zip (mandatory to use after 30.4.)

 

Direct Carrier Billing Regulations in Finland

At this time Direct Operator Billing regulations in Finland are based on the same regulatory criteria for all Mobile Payment, Premium Rate and Short code services in Finland.

To find out more about setting up services for Direct Billing in Finland and other Mobile Payment options, contact your Account Manager.

 

Approval Process:

  • The form to fill out to apply for Direct Operator Billing can be found on this page:

http://clients.txtnation.com/entries/20166191-direct-operator-billing-approval-process

 

 

Customer Care:

  • Inclusion of Customer Care Support http://sd.txtnation.com link in MT messages, for Self Service Customer Care.  

https://clients.txtnation.com/entries/20002782-Customer-Care-Advertising-Customer-Care

  • We recommend using CampaignShield, for Single Click services in Finland:

https://clients.txtnation.com/entries/23870867-Customer-Care-Monitoring-for-Compliance

 

 

How to use Cookies for repeat users:

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  • Avatar
    txtNation Compliance Team

    FINLAND 'SINGLE-CLICK' API RELEASE

    Due to some Finish MNO changes to their DCB systems, namely the introduction of a new MSISDN API we anticipate the release of Finland on Sonera and Elisa later this month, early next month - a matter of weeks.

    We also wish to share with you the user flows for Finland 'SINGLE-CLICK', find attached.

     

    We thank you for your patience during this period.

  • Avatar
    Account Manager

    This flow is on approval. See comment on flows below. 

    egbuttonsfi.png

    You can also use header enrichment to trigger the free message for the start of subscription services 'OK'. See below comment on flows.

    Graphics to use on page.

    Mobiilimaksu_LOGO.png

     

    Mobiilimaksu_SIM.png

    Edited by Account Manager
  • Avatar
    Account Manager

    Add text to payment pages:

    During the payment transaction the end-user shall be informed that 1) the connection is automatically identified, 2) the phone number is transmitted to the service provider for executing the payment transaction and 3) the payment will be charged on the phone bill.

    In Finnish:
    Maksutapahtuman yhteydessä kuluttajalle on selväsanaisesti kerrottava, että 1) liittymä tunnistetaan automaattisesti, 2) puhelinnumero siirtyy palveluntarjoajan tietoon maksutapahtuman toteuttamiseksi ja 3) maksu veloitetaan puhelinlaskulla.

  • Avatar
    Account Manager

    Entertainment Services
    e.g. content, quizzes.

    Sonera

    Subscription using enrichment and buttons only is not possible. *
    For subscriptions can use header enrichment (button) to trigger the free message with instruction to reply 'OK'.
    One time - can bill up to 20 euro single click.

    Elisa
    Subscription billing using two click buttons. See flow above.
    For subscriptions can use header enrichment (button) to trigger the free message with instruction to reply 'OK'.
    One time - can bill up to 20 euro single click.

    DNA

    Subscription using enrichment and buttons only is not possible.
    For subscriptions can use header enrichment (button) to trigger the free message with instruction to reply 'OK'.
    One time - can bill up to 20 euro single click.


    * After customer care proven on one time can move to subscriptions with two click flow. See flow above. Once approved can be two clicks (two buttons).

     

    Flows for subscription:

    http://www.mapel.fi/set_of_norms_in_english/

    26§ Subscription services (Entertainment)

    Before the beginning of the actual subscription and any billing the end-user must receive and answer to a SMS including following information in exactly following form in Finnish:

    Vahvista viihde-kestotilaus.Hinta X€/kk.Lopetus:Viesti STOP numeroon

    17XXX.Internet:www.xcompany.com.Vastaa OK jos haluat tilata

    palvelun.Säilytä tämä viesti

    The subscription can start only after the end-user has confirmed it by sending ”OK” by SMS.

    Edited by Account Manager
  • Avatar
    Account Manager

    Competitons, Trivia.
    No longer permitted with Mobiilimaksu

    Use Premium SMS with
    Keyword or PIN Flow

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