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Jordan - Premium SMS, Short Code Requirements


The regulations in Jordan caters and covers all of the Mobile Payment types, that includes Premium SMS BillingStandard Rate ServicesShort Codes, WAP Billing and Operator Billing.


General_Information.png Telecommunication Regulatory Commission 


The Telecommunications Regulatory Commission (TRC) was established by means of theTelecommunications Law No. 13 of 1995, and its amending temporary law No. 8 of 2002 as an independent jurisdictional body tasked with regulating the telecommunications and information technology sectors.




zain_logo.jpg          Zain

Zain Group is a mobile telecommunications company founded in 1983 in Kuwait as MTC or Mobile Telecommunications Company, and was later rebranded to Zain in 2007. Zain has commercial presence in 7 countries across Africa and the Middle East with about 37.6 million customers as of March 31, 2011. It employs 6000 people.



umniah_logo.jpg Umniah

Umniah (Arabic: أمنية‎, meaning: a wish) is a mobile cellular telecommunication network in Jordan. It is the fourth GSM cellular phone service set up in Jordan. Umniah was granted the third GSM license in August 2004 issued by the Telecommunications Regulatory Commission to operate, manage and own a public digital cellular mobile network. After six months since its launch, Umniah captured a market share of approximately 10%. By the end of the first quarter of 2006, Umniah's customer base reached over 500,000 subscribers within six months.



Logo-Orange-64x64.jpg      Orange

Orange Jordan is a Jordanian public mobile telephone network operator, and is the operator of the mobile communications license granted to Jordan Telecom. The company was first registered on 21 September 1999, with an aim to build a mobile communications network to serve the Hashemite Kingdom of Jordan, and has launched full public service across the Kingdom on 15 September 2000. The mobile operator was called MobileCom until it was re-branded in 2007



Market Stastics


Jordan is a standout country in the region for its relatively well-developed telecoms and IT sector when one considers its lower GDP per capita. Mobile penetration has surpassed 100% and the government is also making strenuous efforts to encourage Internet penetration growth, so far with little increase in subscriber numbers. The market is the most liberalised in the region. Incumbent JTG, operating as Orange Jordan, has been privatised and France Telecom owns a controlling 51% share. Competition is allowed in all sectors of the market and is predominantly infrastructure based. Alternative operators have acquired licences but have yet to make much impact in the fixed-line sector. Mostly they offer Voice over Internet Protocol (VoIP) services and compete in the long-distance voice markets, often the first market where an incumbent would lose market share upon market liberalisation. Future competition seems muted given declining fixed line numbers and the increasingly popularity of mobile over fixed for voice services.




Area: Total: 89,342 sq km Land: 88,802 sq km Water: 540 sq km
Cities: AMMAN (capital) 1.088 million (2009)
Terrain: mostly desert plateau in east, highland area in west; Great Rift Valley separates East and West Banks of the Jordan River
Climate: mostly arid desert; rainy season in west (November to April)


Nationality: Noun: Jordanian(s) Adjective: Jordanian
Population: 6,508,271 (July 2011 est.)
Annual population growth rate: 0.984% (2011 est.)
Language: Arabic (official), English (widely understood among upper and middle classes)
Flag: flag.png


Type: constitutional monarchy
Independence: 25 May 1946 (from League of Nations mandate under British administration)
Constitution: 1 January 1952; amended many times
Branches: chief of state: King ABDALLAH II; Crown Prince HUSSEIN; head of government: Prime Minister Awn Shawkat KHASAWINAH; Deputy Prime Minister Tawfiq KREISHAN; cabinet: Cabinet appointed by the prime minister in consultation with the monarch;
Political parties: Arab Ba'ath Socialist Party; Ba'ath Arab Progressive Party; Call Party; Democratic People's Party; Democratic Popular Unity Party; Islamic Action Front; Islamic Center Party; Jordanian Communist Party; Jordanian National Party; Jordanian United Front; Life Party; Message Party; National Constitution Party; National Current Party; National Movement for Direct Democracy
Suffrage: 18 years of age; universal

Nominal GDP: $34.53 billion (2010 est.)
GDP per capita: $5,400 (2010 est.)
Annual GDP growth rate: 3.1% (2010 est.)
Natural resources: phosphates, potash, shale oil
Agriculture: citrus, tomatoes, cucumbers, olives, strawberries, stone fruits; sheep, poultry, dairy
Industry: clothing, fertilizers, potash, phosphate mining, pharmaceuticals, petroleum refining, cement, inorganic chemicals, light manufacturing, tourism
Trade: Export - US 15.6%, Iraq 15.4%, India 13.2%, Saudi Arabia 10.6%, UAE 4.3%, Syria 4% (2010) Import - Saudi Arabia 19.8%, China 10.8%, Germany 6.1%, US 5.6%, Egypt 4.5%, South Korea 4.2% (2010)



Market Growth

General region↓ Total number of Internet users (thousands)↓ Internet Users per 100 inhab.↓ Total population (thousands)↓ GDP per capita↓ GDP total (thousands)↓ Mobile subscibers per 100 inhab.↓ Total number of mobile subscribers (thousands)↓
Middle East 6407 29.3 5,951 $5956 $34528000 101.1 6014
[source] [source] [source] [source] [source] [source] [source] [source]



The dinar (Arabic: دينار, ISO 4217 code JOD; unofficially known as JD) is the currency of Jordan. The dinar is divided into 10 dirham, 100qirsh (also called piastres) or 1000 fils.

10 JOD in £GBP

10 JOD in $USD

10 JOD in €EUR


Approval Process

As part of the application process for a short code, you will need to complete a txtNation Customer Care Form (CCF).


Promotional Guidelines

There are currently no set regulations at the time of writing in Jordan, however your CCF will be evaluated to ensure your service is delivering value for money and is honest and fair. You should ensure that pricing and support is included on your promotion.


Messages Flow Requirements

There are currently no set regulations at the time of writing in Jordan, however your CCF will be evaluated to ensure your service is delivering value for money and is honest and fair.


Service Types

There are currently no set regulations at the time of writing in Jordan, however your CCF will be evaluated to ensure your service is delivering value for money and is honest and fair.


Billing Types

We operate on Mobile Originated (MO) billed lines and Mobile Terminated (MT) for subscriptions on dedicated lines in Jordan. See forum entry "What are the SMS billing types available?" for more information on these billing types.


Available Tariffs

The only current available tariff in Jordan is 0.70 JOD. 

For a more up to date list of tariffs please ask your Account Manager for a Jordan Premium SMS Rate Card.


Shortcodes and Keywords

On our dedicated code in Jordan, we operate on a 5 digit shortcode for each carrier. Adult content is not available.



The current Jordan rate of tax is available via Wikipedia. The out-payments on our rate cards are exclusive of VAT, so if you are VAT registered you can claim a higher outpayment than is shown.


Dedicated Codes 

Dedicated codes are available with a 2 - 5 week lead time depending on carrier availability, the carriers approve based on their backlog, the time of year, price point and service type. You can read more about Short Code Coverage, SMS Billing Services and Mobile Payments in Jordan via the txtNation Gateway.


Jordan has the following Mobile Payment options available, all of which fall under these regulations:

  • Premium SMS (P-SMS) including Short Code services
  • Operator Billing (Direct-to-bill)
  • WAP Billing
  • MSISDN Pass-through

Additional options for Mobile Payments and Messaging in Jordan include:

  • HLR Lookup
  • Bulk SMS

Note: This page is updated as frequently as possible when we are informed from the regulators or mobile operators in Jordan of a change or update in regulations. There may be a latest version of Premium SMS, Mobile Payments or Short Code Regulations in Jordan. Please contact your account manager for more information.

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