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Panama - Shared Short Code Requirements and Restrictions


The regulations in Panama caters and covers all of the Mobile Payment types, that include Premium SMS BillingStandard Rate ServicesShort Codes, WAP Billing and Operator Billing.


Ente Regulador de  Servicios Públicos (ERSP) (Authority of Public Services of the Republic of Panama) 

The Authority of Public Services of the Republic of Panama (ASEP) is the regulator of the existing public services in Panama. It is the body that regulates all matters relating to telecommunications , the electricity , the water and sewer as well as the Radio and Television .




Digicell.PNG Digicel - Network name in txtNations system: DIGICEL-PA

After 9 years of operation, Digicel Group Limited has 11 million customers in 32 markets where it operates, including the Caribbean, Central America and the Pacific. The company has gained popularity because it offers the best value to the user, the best service and best network.



mov.PNG Movistar

Movistar is a major Spanish mobile phone operator owned by Telefónica S.A. operating in Spain and in many Latin American countries. It is the largest carrier in Spain with 22 million customers (cellphone services only) and 41.58% of market share. Its principal competitor in Latin America is America Movil. It offers GSM 900/1800 MHz (Spain) 850/1900 (America) (2G), UMTS 2100 & 1900 MHz (3G) HSDPA (3.5G) and LTE(4G) services.




Claro Americas is part of América Móvil, a Mexican telecom group serving clients in Argentina, Brazil, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Nicaragua, Panama, Paraguay, Peru, Puerto Rico and Uruguay. The company's name means "bright", "clear" or "of course" in Portuguese and Spanish.



Market Statistics


With one of the region’s highest GDP growth forecast for 2011/12, the outlook was promising for Panama’s telecom market. The GDP per capita was the highest in Central America and is amongst the five fastest growing countries in Latin America. In 2011, telecom revenues were expected to exceed US$1.15 billion, with mobile services and broadband being the fastest growing sectors.



Area: Total: 75,420 sq km Land: 74,340 sq km Water: 1,080 sq km
Cities: PANAMA CITY (capital) 1.346 million (2009)
Terrain: interior mostly steep, rugged mountains and dissected, upland plains; coastal areas largely plains and rolling hills
Climate: tropical maritime; hot, humid, cloudy; prolonged rainy season (May to January), short dry season (January to May)


Nationality: Noun: Panamanian(s) Adjective: Panamanian
Population: 3,460,462 (July 2011 est.)
Annual population growth rate: 1.435% (2011 est.)
Language: Spanish (official), English 14%
Flag: Panama-Flag-48.png


Type: constitutional democracy
Independence: 3 November 1903 
Constitution: 11 October 1972; revised several times
Branches: chief of state: President Ricardo MARTINELLI Berrocal; Vice President Juan Carlos VARELA; note - the president is both the chief of state and head of government; cabinet: Cabinet appointed by the president
Political parties: Democratic Change; Democratic Revolutionary Party; Nationalist Republican Liberal Movement; Panamenista Party; Patriotic Union Party; Popular Party
Suffrage: 18 years of age; universal


Nominal GDP: $44.36 billion (2010 est.)
GDP per capita: $13,000 (2010 est.)
Annual GDP growth rate: 7.5% (2010 est.)
Natural resources: copper, mahogany forests, shrimp, hydropower
Agriculture: bananas, rice, corn, coffee, sugarcane, vegetables; livestock; shrimp
Industry: construction, brewing, cement and other construction materials, sugar milling
Trade: Export - Venezuela 20.6%, South Korea 18.2%, Ecuador 6.3%, India 6.2%, Japan 5.6%, Greece 5.3%, US 5.3% (2010) Import - Japan 25.3%, China 19.6%, Singapore 12.3%, US 10%, South Korea 9.3%, Ecuador 4.1% (2010)



Market Growth

General region↓ Total number of Internet users (thousands)↓ Internet Users per 100 inhab.↓ Total population (thousands)↓ GDP per capita↓ GDP total (thousands)↓ Mobile subscibers per 100 inhab.↓ Total number of mobile subscribers (thousands)↓
America 959.9 27.8 3,454 $12,577 $44360000 164.4 2414
[source] [source] [source] [source] [source] [source] [source] [source]



The balboa (sign: B/.; ISO 4217: PAB) is, along with the United States dollar, one of the official currencies of Panama. The balboa is subdivided into 100 centésimos.

10 PAB in £GBP

10 PAB in $USD

10 PAB in €EUR


Approval Process

As part of the application process for a short code, you will need to complete a txtNation Customer Care Form (CCF).


Promotional Guidelines

There are currently no written regulations at the time of writing for Panama. Your CCF will be evaluated to ensure your service is delivering value for money and is honest and fair.


Messages Flow Requirements

 There are currently no written regulations at the time of writing for Panama, however you should ensure that you include the following:

- Name of service

- Price

- Support information

Your CCF will be evaluated to ensure your service is delivering value for money and is honest and fair. 


Billing Types

We operate on Mobile Originated (MO) billed line on shared lines in the Panama. See forum entry "What are the SMS billing types available?" for more information on these billing types.


Shortcodes and Keywords

On our shared code in the Panama, we operate on a 4 digit short code for each carrier. 



The current Panama rate of tax is available via Wikipedia. The out-payments on our rate cards are exclusive of VAT, so if you are VAT registered you can claim a higher out-payment than is shown.


Dedicated Codes 

Dedicated codes are available with a 6 month lead time depending on carrier availability, the carriers approve based on their backlog, the time of year, price point and service type. You can read more about Short Code Coverage, SMS Billing Services and Mobile Payments in Panama via the txtNation Gateway.


Panama has the following Mobile Payment options available, all of which fall under these regulations:

  • Premium SMS (P-SMS) including Short code services
  • Operator Billing (Direct-to-bill)
  • WAP Billing
  • MSISDN Pass-through

Additional options for Mobile Payments and Messaging in Panama include:

  • HLR Lookup
  • Bulk SMS

Note: This page is updated as frequently as possible when we are informed from the regulators or mobile operators in Panama of a change or update in regulations. There may be a latest version of Premium SMS, Mobile Payments or Short Code Regulations in Panama. Please contact your account manager for more information.

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