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Oman - Premium SMS, Short Code Requirements


The regulations in Oman caters and covers all of the Mobile Payment types, that includes Premium SMS BillingStandard Rate ServicesShort Codes, WAP Billing and Operator Billing.



 Telecommunications Regulator Authority

The Telecommunications Regulatory Authority (TRA) is the implementing authority of the Sultanate of Oman’s telecommunications policies. It was established in 2002 to liberalise and promote the telecommunications services in the Sultanate under the Telecommunications Act which was issued under the Royal Decree No. 30/2002.





friendi_oman.png     Friendi 

FRiENDi mobile is the flagship, pan-regional brand of the group which is launched in Oman, Jordan and KSA via partnership with Zain KSA. FRiENDi mobile is a prepaid mobile proposition targeting nationals and foreigners and is based around empowering these people to stay connected to their friends and family, locally and internationally.




Ooredoo Oman (formerly Nawras) is an Omani communications provider owned by Ooredoo (formerly the Qtel Group). It is the Sultanate’s first privately owned telecommunications company, and served two million customers as of August 2010. It offers voice and data services through a platform of technologies including 2.75G, 3G+, WiMAX and fibre. Since 2010, it has been listed at the Muscat Securities Market, and is the fourth largest telecom company by market capitalisation.

The company provides landline voice services to business and residential customers. It also provides a range of prepaid and post-paid mobile phone plans, and broadband internet service, both home and mobile (3G+). The home broadband and voice service is powered by WiMAX (Worldwide Interoperability for Microwave Access) technology. Ooredoo was first to deploy 3G+ and is the only operator to deploy WiMAX commercially in Oman. The company also offers WiFi solutions for cafés, restaurants, hotels and schools. Ooredoo has set up the largest public WiFi zone in Oman, OoredooWiFi in the Muscat Grand Mall. Since the 17 February 2013 Ooredoo offers LTE service.[1]



Oman Mobile

Oman Telecommunications Company (Omantel) is the first telecommunications company in Oman and is the primary provider of internet services in the country. Omantel acquired a 65% share in WorldCall Pakistan in April 2008.[2] The government of Oman owns a 70% share in Omantel.



Market Statistics


Oman possesses a technologically developed telecoms market due to investment by Oman’s two telecom network operators. Omantel and Nawras have invested significantly in fixed and mobile access networks, transmission backhaul, broadband connectivity and international connectivity.

Competition is lacking in the fixed market, as evident by the incumbent’s almost 90% market share. To determine the level of competition the telecoms regulator, the Telecommunications Regulatory Authority (TRA), completed a telecoms market competitiveness review in 2013. The report found both Omantel and Nawras were dominant in a number of telecoms market categories which encompassed fixed, data and mobile at both the wholesale and retail level. The report recommended a number of temporary regulatory measures to address the dominance of the two network operators and hence ensure a competitive market.



Area: Total: 309,500 sq km Land: 309,500 sq km Water: 0 sq km
Cities: Muscat 797,000, As Sīb al Jadīdah 237,816, Salalah 163,140, Bawshar 159,487, Al Sohar 108,274, As Suwayq 107,143, Ibri 101,640, Saham 89,327, Barkā’ 81,647, Rustaq 79,383
Terrain: Central desert plain, rugged mountains in north and south
Climate: Dry desert; hot, humid along coast; hot, dry interior; strong Southwest summer monsoon (May to September) in far south


Nationality: Noun: Omani(s) Adjective: Omani
Population: 3,154,134 (July 2013 est.)
Annual population growth rate: 2.06% (2013 est.)
Language: Arabic (official), English, Baluchi, Urdu, Indian dialects
Flag: om.png


Type: Monarchy
Independence: 1650 (expulsion of the Portuguese)
Constitution: Previous 1996 (The Basic Law of the Sultanate of Oman serves as the constitution); latest amended by royal decree in 2011 (2011)
Branches: Chief of state: Sultan and Prime Minister QABOOS bin Said Al-Said, Head of government: Sultan and Prime Minister QABOOS bin Said Al-Said, Cabinet: Cabinet appointed by the monarch
Political parties: Political parties are illegal
Suffrage: 21 years of age; universal; note - members of the military and security forces by law are not allowed to vote

Nominal GDP: $77.23 billion (2012 est.)
GDP per capita: $28,800 (2012 est.)
Annual GDP growth rate: 5% (2012 est.)
Agriculture: Dates, limes, bananas, alfalfa, vegetables; camels, cattle; fish
Industry: Crude oil production and refining, natural and liquefied natural gas (LNG) production; construction, cement, copper, steel, chemicals, optic fiber
Trade: Export - China 31.8%, Japan 12.9%, UAE 10.4%, South Korea 10%, Thailand 4.4%, Singapore 4.4% (2012)



Market Growth

General region↓ Total number of Internet users (thousands)↓   Total population (thousands)↓ GDP per capita↓ GDP total (thousands)↓   Total number of mobile subscribers (thousands)↓
Middle East 1,236,700   3,154,134 $29,166 $90.055 billion   5,784,210 
[Source] [Source]   [Source] [Source] [Source]   [Source]



The Omani Rial (sign:  ﷼, code: OMR/ OR) is the currency of Oman. 

10 OMR in £GBP

10 OMR in $USD

10 OMR in €EUR


Approval Process

As part of the application process for a short code, you will need to complete a txtNation Customer Care Form (CCF).


Promotional Guidelines

There are currently no set regulations at the time of writing in Oman, however your CCF will be evaluated to ensure your service is delivering value for money and is honest and fair. You must ensure that you are displaying pricing information and customer care on your promotion. 


Messages Flow Requirements

There are currently no set regulations at the time of writing in Oman, however your CCF will be evaluated to ensure your service is delivering value for money and is honest and fair.


Service Types

There are currently no set regulations at the time of writing in Oman, however your CCF will be evaluated to ensure your service is delivering value for money and is honest and fair.


Billing Types

We operate on Mobile Originated (MO) billed lines and Mobile Terminated (MT) for subscriptions on dedicated lines in Iraq. See forum entry "What are the SMS billing types available?" for more information on these billing types.


Shortcodes and Keywords

On our dedicated code in Oman, we operate on a 5 digit short code for each carrier. Adult content is not available.



The current rate of tax is available via Wikipedia. The out-payments on our rate cards are exclusive of VAT, so if you are VAT registered you can claim a higher outpayment than is shown.


Dedicated Codes 

Dedicated codes are available with a 2 - 5 week lead time depending on carrier availability, the carriers approve based on their backlog, the time of year, price point and service type. You can read more about Short Code Coverage, SMS Billing Services and Mobile Payments in Oman via the txtNation Gateway.


Oman has the following Mobile Payment options available, all of which fall under these regulations:

  • Premium SMS (P-SMS) including Short Code services
  • Operator Billing (Direct-to-bill)
  • MSISDN Pass-through

Additional options for Mobile Payments and Messaging in the Oman include:

  • HLR Lookup
  • Bulk SMS

 Note: This page is updated as frequently as possible when we are informed from the regulators or mobile operators in Oman of a change or update in regulations. There may be a latest version of Premium SMS, Mobile Payments or Short Code Regulations in Oman. Please contact your account manager for more information.

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