Q: What is the flow for a web opt in requiring a reply service (WORAR)?
A: The flow for a WORAR service is:
- User inputs mobile number into a web form
- You send a free message with the network name INTERNATIONAL to the user with the relevant information this is required for the particular country. Regulatory information can be found here.
- The user replies with your keyword to the shortcode you have set in the TITLE variable
- You may now bill the user provided there is no double opt in required.
If you have any further issues or questions on this flow or how to implement it, please log a support ticket.