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Incorrect Keyword Corrections

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What happens if a user gets my keyword wrong?

In some countries an error message is returned to the user informing them to try again.

In other countries for example the UK the messages are stalled then manually corrected by a member of the txtNation support team if it is obvious what the user was sending in for. When this happens the money goes into a holding account balance for an additional 6 months after the normal payout date incase the user disputes the corrected transaction. Because of the manual labour that txtNation undertakes to correct these messages the payout is 50% of your normal payout for this transaction. If you would prefer for txtNation not to manually correct your messages and keep them stalled please log a ticket at http://clients.txtnation.com.

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