Date of Incident: 21st and 26th February 2014
Summary: txtNation are in the process of upgrading part of our Gateway infrastructure. This is expected to result in a short period where client connections to the txtNation Gateway my be intermittently interrupted for up to 30 seconds without warning.
Where possible please reschedule your traffic to avoid the following periods. Connections which are dropped should be retried.
Maintenance period: 1.
(21 Feb 2014) 2/20/14 @ 11:00 PM - 04:00 AM CST (05:00 AM - 10:00 AM GMT on 2/21/14 / 2/21/14)
Maintenance period: 2.
(26 Feb 2014) 2/25/14 @ 10:00 PM - 03:00 AM CST (04:00 AM - 09:00 AM GMT on 2/26/14 / 2/26/14)
If you experience any anomalies with your services, please contact our support team so that we can investigate further.
This upgrade is part of our continued commitment to improving our platform and should have a positive impact on the general reliability of services.
[ ] WEB / WAP Billing / PayForIt
[ x ] Inbound Premium SMS (MO)
[ x ] Outbound Premium SMS (MT)
[ ] Direct Operator Billing
[ ] Voice Services / IVR
[ ] Inbound Longcode / Non-Premium SMS (MO)
[ x ] Outbound Non-Premium SMS (Bulk MT)
[ ] Number Lookup / HLR
[ ] Control Panel
[ x ] Other (Delivery reports)
[ ] Total loss of service
[ ] Partial loss of service
[ x ] Reduced availability with temporary connection losses
[ ] Delayed response
[ x ] Other
Platform upgrade, will affect live services.
Resolution Status: COMPLETE