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IMPORTANT - White-list IP addresses

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Date of requirement:  Now - 1st September 2015
Country: All
Summary:  White-list IP addresses 

Dear Client:

We are asking all our clients to white-list our new IP addresses as we expand our platform. You should do this by Tuesday, 1st September.

If you filter communications by IP, then it essential that your systems can continue to send and receive those communications from our new hardware. Your service may be interrupted if you do not permit communications from our platform via the IPs listed below.

Here is a full list of all current and new IPs:

5.39.71.100
149.202.136.48
149.202.136.49
149.202.136.50
149.202.136.51
149.202.136.52
149.202.136.53
149.202.136.54
149.202.136.55
162.13.59.148
162.13.52.70
162.13.104.239
162.13.56.28

Please ensure that you white-list all of these IP addresses as soon as possible, ensuring that your firewall, load balancer, individual servers and applications are given the correct permissions.

We thank you for your prompt cooperation. If you have any questions about this change, please contact our support team for guidance.

 

Affected service(s):

Mobile Billing:
[ x ] WEB / WAP Billing / PayForIt
[ x ] Inbound Premium SMS (MO)
[ x ] Outbound Premium SMS (MT)
[ x ] Direct Operator Billing
[ x ] Voice Services / IVR 

Mobile Messaging:
[ x ] Inbound Longcode / Non-Premium SMS (MO) 
[ x ] Outbound Non-Premium SMS (Bulk MT)
[ x ] Number Lookup / HLR
[ x ] Control Panel 
[ x ] Other (Email and Invoice Payments)

Impact:
[    ] Total loss of service
[    ] Partial loss of service for a period of time.
[    ] Reduced availability with temporary connection losses
[    ] Delayed response
[ x ] Other

Resolution Status:   Resolved 

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