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Nigeria Premium SMS Outage

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Date of Incident: 29th March 2014
Country: Nigeria
Summary: There is currently a connectivity interruption to all premium short codes in Nigeria, we are working to resolve this issue and hope to resume normal services shortly.

All messages are being queued and will be forwarded to you as soon as possible.

We apologise for any inconvenience caused and seek your understanding and patience in this matter.

Affected service(s):

Mobile Billing:
[    ] WEB / WAP Billing / PayForIt
[ x ]  Inbound Premium SMS (MO)
[ x ] Outbound Premium SMS (MT)
[    ] Direct Operator Billing
[    ] Voice Services / IVR 

Mobile Messaging:
[    ] Inbound Longcode / Non-Premium SMS (MO) 
[    ] Outbound Non-Premium SMS (Bulk MT)
[    ] Number Lookup / HLR
[    ] Control Panel 
[ x ] Other  (Delivery Reports)

Impact:
[    ] Total loss of service
[ x ] Partial loss of service
[ x ] Reduced availability with temporary connection losses
[    ] Delayed response
[    ] Other

Resolution Status: Confirmed resolved.

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