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Regulatory issue with VIVO in Brazil on 49602

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Date of Incident: 10th June 2014
Country: Brazil

Summary: Due to a regulatory audit the network line "VIVO5BR" on 49602 is currently unavailable to clients. We are working with the networks to resolve this issue and will update you again shortly with progress.

We apologise for any inconvenience caused and seek your understanding and patience in this matter.

Affected service(s):

Mobile Billing
[ ] WEB / WAP Billing / PayForIt
[ x ] Inbound Premium SMS (MO)
[ x ] Outbound Premium SMS (MT)
[ ] Direct Operator Billing
[ ] Voice Services / IVR

Mobile Messaging
[ ] Inbound Longcode / Non-Premium SMS (MO)
[ ] Outbound Non-Premium SMS (Bulk MT)
[ ] Number Lookup / HLR
[ ] Control Panel
[ ] Other 

Impact:
[ ] Total loss of service
[ ] Partial loss of service
[ x ] Reduced availability with temporary connection losses
[ ] Delayed response
[ ] Other

Resolution Status: TBC

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