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United Kingdom Bulk / Free Messaging & Longcode traffic


Date of Incident:  12th June 2015
Country: United Kingdom
Summary:  We are currently investigating some delays with bulk messaging in the United Kingdom, which also affects some long code services. Our technical teams are working hard to discover more about the issue, which we aim to resolve as soon as possible. All messages will be queued in the meantime. Thank you for your patience during this time.

Affected service(s):

Mobile Billing:
[   ] WEB / WAP Billing / PayForIt
[   ] Inbound Premium SMS (MO)
[   ] Outbound Premium SMS (MT)
[   ] Direct Operator Billing
[   ] Voice Services / IVR

Mobile Messaging:
[ x ] Inbound Longcode / Non-Premium SMS (MO)
[ x ] Outbound Non-Premium SMS (Bulk MT)
[    ] Number Lookup / HLR
[    ] Control Panel
[    ] Other (Email and Invoice Payments)

[    ] Total loss of service
[ x ] Partial loss of service for a period of time.
[   ] Reduced availability with temporary connection losses
[   ] Delayed response
[   ] Other

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    Our technical teams have restored service and all queued messages were successfully processed. Thank you for your patience as we worked to resolve this issue.

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