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Nigeria PSMS Service Interruption Announcement

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Date of Incident: 03/11/2015
Country:
Nigeria

Summary: We are currently experiencing an outage in Nigeria for Premium SMS, the issue was acknowledged by the networks as a connectivity issue and a solution is being worked on thus we do not expect it to last for long.

We apologize for any inconvenience caused and seek your understanding and patience in this matter.

Affected service(s):

Mobile Billing
[    ] WEB / WAP Billing / PayForIt
[ x ] Inbound Premium SMS (MO)
[ x ] Outbound Premium SMS (MT)
[    ] Direct Operator Billing
[    ] Voice Services / IVR 

Mobile Messaging
[    ] Inbound Longcode / Non-Premium SMS (MO) 
[    ] Outbound Non-Premium SMS (Bulk MT)
[    ] Number Lookup / HLR
[    ] Control Panel 
[ x ] Other (Delivery reports)

Impact:
[    ] Total loss of service
[ x ] Partial loss of service
[    ] Reduced availability with temporary connection losses
[    ] Delayed response
[    ] Other

Resolution Status:  RESOLVED

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    AJ Nouman

    Correction to date previously sent

    Date of Incident: 03/11/2015**

    Country: Nigeria

    **Summary:
    We are currently experiencing an outage in Nigeria for Premium SMS, the issue was acknowledged by the networks as a connectivity issue and a solution is being worked on thus we do not expect it to last for long.

    We apologize for any inconvenience caused and seek your understanding and patience in this matter.

    Affected service(s):

    Mobile Billing

    [    ] WEB / WAP Billing / PayForIt

    [ x ] Inbound Premium SMS (MO)

    [ x ] Outbound Premium SMS (MT)

    [    ] Direct Operator Billing

    [    ] Voice Services / IVR 

    Mobile Messaging

    [    ] Inbound Longcode / Non-Premium SMS (MO) 

    [    ] Outbound Non-Premium SMS (Bulk MT)

    [    ] Number Lookup / HLR

    [    ] Control Panel 

    [ x ] Other (Delivery reports)

    Impact:

    [    ] Total loss of service

    [ x ] Partial loss of service

    [    ] Reduced availability with temporary connection losses

    [    ] Delayed response

    [    ] Other

    Resolution Status:  To be confirmed.

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