Sign up Login

Interruption to USA Shortcode Standard Rate Services

Follow

Date of Incident: 04/11/2015
Country: 
USA

Summary: We are currently experiencing an outage in USA for standard rate SMS sent via shortcode. Messages sent via non-shortcode routes remain unaffected. 

We apologize for any inconvenience caused and seek your understanding and patience in this matter.

Affected service(s):

Mobile Billing
[    ] WEB / WAP Billing / PayForIt
[    ] Inbound Premium SMS (MO)
[    ] Outbound Premium SMS (MT)
[    ] Direct Operator Billing
[    ] Voice Services / IVR 

Mobile Messaging
[    ] Inbound Longcode / Non-Premium SMS (MO) 
[ x ] Outbound Non-Premium SMS (Bulk MT)
[    ] Number Lookup / HLR
[    ] Control Panel 
[    ] Other (Delivery reports)

Impact:
[    ] Total loss of service
[ x ] Partial loss of service (all USA standard rate shortcode affected)
[    ] Reduced availability with temporary connection losses
[    ] Delayed response
[    ] Other

Resolution Status:  To be confirmed

Was this article helpful?
0 out of 0 found this helpful

Comments

Powered by Zendesk