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Disruption to PSMS for UK operator Vodafone on UK shortcodes. 31st October 2014


Date of Incident: 31st October 2014
 United Kingdom. Vodafone only.

Summary: There is a temporary upstream issue affecting PSMS for Vodafone UK consumers meaning MOs and MTs may be lost or delayed. We are awaiting further information from Vodafone however don't expect it to be for long.

We apologise for any inconvenience caused and seek your understanding and patience in this matter.

Affected service(s):

Mobile Billing
[    ] WEB / WAP Billing / PayForIt
[ x ] Inbound Premium SMS (MO)
[ x ] Outbound Premium SMS (MT)
[    ] Direct Operator Billing
[    ] Voice Services / IVR 

Mobile Messaging
[    ] Inbound Longcode / Non-Premium SMS (MO) 
[    ] Outbound Non-Premium SMS (Bulk MT)
[    ] Number Lookup / HLR
[    ] Control Panel 
[    ] Other 

[    ] Total loss of service
[    ] Partial loss of service
[ x ] Reduced availability with temporary connection losses
[ x ] Delayed response
[    ] Other

Resolution Status:   Resolved, Date/Time: 31/10/2014 17:45:30 PM.

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    txtNation Support

    Update regarding the interruption to Vodafone which started at 15:45 is still ongoing. Vodafone are aware of the problem and are working to resolve as soon as possible. 

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