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MytxtNation Login 12th May 2016

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Date of Incident: 12/05/2016

Country: Not country specific

Summary: We are currently investigating an issue with MytxtNation that may prevent you from logging in or viewing statistics in a timely way. We apologise for the problems you may experience in accessing this information. Live messaging, billing and lookup services remain unaffected. Our teams are currently identifying the root cause and will provide a resolution as soon as possible. Thank you for your patience in the meantime.

Affected service(s):

Mobile Billing
[    ] WEB / WAP Billing / PayForIt
[    ] Inbound Premium SMS (MO)
[    ] Outbound Premium SMS (MT)
[    ] Direct Operator Billing
[    ] Voice Services / IVR 

Mobile Messaging
[    ] Inbound Longcode / Non-Premium SMS (MO) 
[    ] Outbound Non-Premium SMS (Bulk MT)
[    ] Number Lookup / HLR
[ x ] Control Panel 
[    ] Other (Delivery reports)

Impact:
[    ] Total loss of service
[ x ] Partial loss of service 
[    ] Reduced availability with temporary connection losses
[    ] Delayed response
[    ] Other

Resolution Status:  To be confirmed

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