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South Africa Cell C 3g opt-in

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Date of Incident: 17/06/2016
Country: South Africa
Network: Cell C

Summary: Cell C are currently experiencing instability with their 3g/data opt-in method for OBS billing. The 3G/data opt-in method has been switched to the fall-back method until it is resolved. This means there should be no interruption in service so users can still opt-in. 

We apologize for any inconvenience caused and seek your understanding and patience in this matter whilst Cell C get this resolved. 

Affected service(s):

Mobile Billing
[ x ] WEB / WAP Billing / PayForIt
[    ] Inbound Premium SMS (MO)
[    ] Outbound Premium SMS (MT)
[ x ] Direct Operator Billing
[    ] Voice Services / IVR 

Mobile Messaging
[    ] Inbound Longcode / Non-Premium SMS (MO) 
[    ] Outbound Non-Premium SMS (Bulk MT)
[    ] Number Lookup / HLR
[    ] Control Panel 
[    ] Other (Delivery reports)

Impact:
[    ] Total loss of service
[ x ] Partial loss of service 
[    ] Reduced availability with temporary connection losses
[    ] Delayed response
[    ] Other

Resolution Status:  To be confirmed

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