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UK PPP's 14th Code and changing name to Phone-paid Services Authority

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In addition to the PhonepayPlus 14th Code coming into force today, PPP (or soon to be the PPSA/PSA) have announced the following:

 

PhonepayPlus to rename as Phone-paid Services Authority

The UK's premium rate services regulator, PhonepayPlus, is changing its name to the Phone-paid Services Authority, and adopting a new statement of purpose: "The UK regulator for content, goods and services charged to a phone bill". The name change will be implemented in autumn 2016.

Also today, PhonepayPlus' new 14th Code of Practice for premium rate services comes into force, providing increased transparency and fairness and streamlining of our investigations, adjudications and appeals procedures.

David Edmonds CBE, Chairman of PhonepayPlus, said:
"As we introduce the latest edition of our Code of Practice, I'm pleased to announce PhonepayPlus' new name: the Phone-paid Services Authority.

"We've worked closely with industry stakeholders, consumers and our staff on this project, listening to them on how we can explain our role clearly for consumers while reflecting and supporting competition, innovation and investment in the market that we regulate.

"As the Phone-paid Services Authority, we will continue to put consumers and the industry at the heart of our work as UK's regulator for content, goods and services charged to a phone bill."

PhonepayPlus ran an open-source consultation and suggestion process to gather ideas from stakeholders and staff, with a prize for best contribution which goes to Mark Szemelka of Redcentric PLC.

The new name is informed by stakeholders' feedback that PhonepayPlus should make it clearer to consumers what the organisation is and does and it reflects the changing market of content and services that can be charged to a phone bill.



The new 14th Code of Practice (pdf) for premium rate services industry comes into force today. The main changes to the new Code relate to Part four and specifically the investigations, adjudications and appeals procedures. See what's changed with Code 14>>

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    txtNation Support

    Received today:

    PhonepayPlus becomes the Phone-paid Services Authority

    PhonepayPlus today becomes the Phone-paid Services Authority (PSA), the UK regulator for content goods and services charged to a phone bill.

    The new name makes it clearer who we are and what we do. Our role and regulatory remit remains the same.

    We have also adopted a new statement of purpose: “The UK regulator for content goods and services charged to a phone bill”.

    Please update any links or references you may have to our old name and web address.

    Key points include:
    • our new web address is www.psauthority.org.uk
    • our email addresses have changed to @psauthority.org.uk
    • our twitter name is @PSAuthorityUK

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