Sign up Login

Resolved - Latency with SMSC Bulk SMS Sending

Follow

D̶a̶t̶e̶ ̶o̶f̶ ̶I̶n̶c̶i̶d̶e̶n̶t̶:̶ ̶1̶s̶t̶ ̶A̶u̶g̶u̶s̶t̶ ̶2̶0̶1̶6̶
̶C̶o̶u̶n̶t̶r̶y̶:̶ ̶G̶l̶o̶b̶a̶l̶
̶S̶u̶m̶m̶a̶r̶y̶:̶ ̶T̶h̶i̶s̶ ̶i̶s̶ ̶t̶o̶ ̶n̶o̶t̶i̶f̶y̶ ̶c̶l̶i̶e̶n̶t̶s̶ ̶o̶f̶ ̶a̶ ̶c̶u̶r̶r̶e̶n̶t̶ ̶i̶s̶s̶u̶e̶ ̶w̶i̶t̶h̶ ̶o̶u̶r̶ ̶S̶M̶S̶C̶ ̶p̶l̶a̶t̶f̶o̶r̶m̶ ̶t̶h̶a̶t̶ ̶m̶a̶y̶ ̶l̶e̶a̶d̶ ̶t̶o̶ ̶d̶e̶l̶a̶y̶s̶ ̶w̶i̶t̶h̶ ̶s̶e̶n̶d̶i̶n̶g̶ ̶S̶M̶S̶ ̶v̶i̶a̶ ̶t̶h̶i̶s̶ ̶p̶l̶a̶t̶f̶o̶r̶m̶.̶ ̶O̶u̶r̶ ̶t̶e̶c̶h̶n̶i̶c̶a̶l̶ ̶t̶e̶a̶m̶s̶ ̶a̶r̶e̶ ̶i̶n̶v̶e̶s̶t̶i̶g̶a̶t̶i̶n̶g̶ ̶t̶h̶e̶ ̶c̶a̶u̶s̶e̶s̶ ̶o̶f̶ ̶t̶h̶e̶ ̶i̶s̶s̶u̶e̶ ̶a̶s̶ ̶a̶n̶ ̶u̶r̶g̶e̶n̶t̶ ̶p̶r̶i̶o̶r̶i̶t̶y̶.̶ ̶W̶e̶ ̶t̶h̶a̶n̶k̶ ̶y̶o̶u̶ ̶f̶o̶r̶ ̶y̶o̶u̶r̶ ̶p̶a̶t̶i̶e̶n̶c̶e̶ ̶i̶n̶ ̶t̶h̶e̶ ̶m̶e̶a̶n̶t̶i̶m̶e̶.̶
̶
̶ ̶
̶
̶A̶f̶f̶e̶c̶t̶e̶d̶ ̶s̶e̶r̶v̶i̶c̶e̶(̶s̶)̶:̶
̶
̶M̶o̶b̶i̶l̶e̶ ̶B̶i̶l̶l̶i̶n̶g̶:̶
̶[̶ ̶ ̶ ̶ ̶]̶ ̶W̶E̶B̶ ̶/̶ ̶W̶A̶P̶ ̶B̶i̶l̶l̶i̶n̶g̶ ̶/̶ ̶P̶a̶y̶F̶o̶r̶I̶t̶
̶[̶ ̶ ̶ ̶ ̶]̶ ̶I̶n̶b̶o̶u̶n̶d̶ ̶P̶r̶e̶m̶i̶u̶m̶ ̶S̶M̶S̶ ̶(̶M̶O̶)̶
̶[̶ ̶ ̶ ̶ ̶]̶ ̶O̶u̶t̶b̶o̶u̶n̶d̶ ̶P̶r̶e̶m̶i̶u̶m̶ ̶S̶M̶S̶ ̶(̶M̶T̶)̶
̶[̶ ̶ ̶ ̶ ̶]̶ ̶D̶i̶r̶e̶c̶t̶ ̶O̶p̶e̶r̶a̶t̶o̶r̶ ̶B̶i̶l̶l̶i̶n̶g̶
̶[̶ ̶ ̶ ̶ ̶]̶ ̶V̶o̶i̶c̶e̶ ̶S̶e̶r̶v̶i̶c̶e̶s̶ ̶/̶ ̶I̶V̶R̶
̶
̶M̶o̶b̶i̶l̶e̶ ̶M̶e̶s̶s̶a̶g̶i̶n̶g̶:̶
̶[̶ ̶ ̶ ̶ ̶]̶ ̶I̶n̶b̶o̶u̶n̶d̶ ̶L̶o̶n̶g̶c̶o̶d̶e̶ ̶/̶ ̶N̶o̶n̶-̶P̶r̶e̶m̶i̶u̶m̶ ̶S̶M̶S̶ ̶(̶M̶O̶)̶
̶[̶ ̶x̶ ̶]̶ ̶O̶u̶t̶b̶o̶u̶n̶d̶ ̶N̶o̶n̶-̶P̶r̶e̶m̶i̶u̶m̶ ̶S̶M̶S̶ ̶(̶B̶u̶l̶k̶ ̶M̶T̶)̶
̶[̶ ̶ ̶ ̶ ̶]̶ ̶N̶u̶m̶b̶e̶r̶ ̶L̶o̶o̶k̶u̶p̶ ̶/̶ ̶H̶L̶R̶
̶[̶ ̶ ̶ ̶ ̶]̶ ̶C̶o̶n̶t̶r̶o̶l̶ ̶P̶a̶n̶e̶l̶
̶[̶ ̶ ̶ ̶ ̶]̶ ̶O̶t̶h̶e̶r̶
̶
̶I̶m̶p̶a̶c̶t̶:̶
̶[̶ ̶ ̶ ̶ ̶]̶ ̶T̶o̶t̶a̶l̶ ̶l̶o̶s̶s̶ ̶o̶f̶ ̶s̶e̶r̶v̶i̶c̶e̶
̶[̶ ̶ ̶ ̶ ̶]̶ ̶P̶a̶r̶t̶i̶a̶l̶ ̶l̶o̶s̶s̶ ̶o̶f̶ ̶s̶e̶r̶v̶i̶c̶e̶ ̶f̶o̶r̶ ̶a̶ ̶p̶e̶r̶i̶o̶d̶ ̶o̶f̶ ̶t̶i̶m̶e̶.̶
̶[̶ ̶ ̶ ̶ ̶]̶ ̶R̶e̶d̶u̶c̶e̶d̶ ̶a̶v̶a̶i̶l̶a̶b̶i̶l̶i̶t̶y̶ ̶w̶i̶t̶h̶ ̶t̶e̶m̶p̶o̶r̶a̶r̶y̶ ̶c̶o̶n̶n̶e̶c̶t̶i̶o̶n̶ ̶l̶o̶s̶s̶e̶s̶
̶[̶ ̶x̶ ̶]̶ ̶D̶e̶l̶a̶y̶e̶d̶ ̶r̶e̶s̶p̶o̶n̶s̶e̶
̶[̶ ̶ ̶ ̶ ̶]̶ ̶O̶t̶h̶e̶r̶

 

STATUS: RESOLVED 

Was this article helpful?
0 out of 0 found this helpful

Comments

Powered by Zendesk